Terms and Conditions
By using the website and services provided by Casiroom Casino you agree to follow the rules set out in these Terms and Conditions. Please read them thoroughly, as they form a legally binding agreement between you and the operator.
Introduction to Terms
These Terms and Conditions explain how Casiroom Casino operates and what is expected of everyone who joins. The platform is designed for adults in the United Kingdom who wish to enjoy online casino games in a safe and fair setting. By creating an account or placing any wager you confirm that you have read, understood and accepted every part of this document along with our Privacy Policy and any game-specific rules.
Who Can Join
You must be at least eighteen years old and legally entitled to use our services in the jurisdiction where you are located. It is your responsibility to ensure that online gambling is permitted in your area. Employees, directors, and anyone directly connected to the operation of the casino are not allowed to open accounts or play for real money.
Account Registration
When you register you must provide accurate and complete information. All details will be checked and additional proof of identity may be requested at any time. Only one account per person, household, IP address and payment method is permitted. Duplicate accounts will be closed and any winnings may be withheld.
Using Your Account
You are responsible for keeping your username, password and any security details confidential. The casino cannot be held liable for any losses that occur because login information has been shared with others. If you suspect your account has been compromised you must contact customer support immediately.
Deposits and Withdrawals
Funds can be added to your account using the payment methods displayed on the site. All transactions are processed securely and in line with current UK regulations. Before any withdrawal can be made, we reserve the right to carry out verification checks to prevent fraud and money laundering. Withdrawal requests are usually processed within a few business days once all checks are completed, although the exact time depends on the payment provider you have chosen.
Withdrawals can only be made to accounts or cards registered in your own name. The minimum and maximum amounts for deposits and withdrawals are clearly shown in the banking section of the website.
Bonuses and Promotions
From time to time we offer welcome bonuses, free spins and other promotional offers. Each promotion has its own set of rules regarding wagering requirements, eligible games, time limits and maximum withdrawal amounts. You must read the specific terms attached to every offer before claiming it. The casino reserves the right to withdraw or amend any promotion without notice.
Responsible Gaming
We are committed to promoting responsible gambling. Tools are available to help you manage your play, including deposit limits, loss limits, session reminders and self-exclusion options. If you feel you may be developing a problem, please use these tools or contact our customer support team who can guide you to professional help organisations.
Prohibited Activities
Certain actions are not allowed and may result in immediate account closure. These include using automated software or bots, colluding with other players, providing false information, and attempting to abuse any bonus or technical glitch. Any attempt to launder money or engage in fraudulent activity will be reported to the relevant authorities.
Game Rules and Fairness
All games on the platform use certified random number generators that have been independently tested. The outcome of every game is final once it has been confirmed by the system. You are only permitted to use the games for entertainment purposes and not for any form of professional betting syndicates or arbitrage.
Limitation of Liability
The casino is not liable for any loss of data, loss of profits or any indirect or consequential losses that arise from your use of the website. Our total liability to you will never exceed the amount you have paid into your account in the preceding twelve months. We do not accept responsibility for technical faults, internet interruptions or third-party payment issues that are outside our reasonable control.
Changes to These Terms
We may update these Terms and Conditions from time to time. The latest version will always be available on this page and we will notify you of any material changes by email or through a notice on the website. Continued use of the platform after changes have been made means you accept the updated terms.
Account Closure and Termination
Either you or the casino may close your account at any time. If we terminate your account for breach of these terms, any remaining balance may be withheld and any outstanding bonuses cancelled. Funds that are not in dispute will normally be returned to you using the same method used to deposit them, subject to verification checks.
These Terms and Conditions are governed by the laws of England and Wales. Any disputes that cannot be settled between us will be subject to the jurisdiction of the English courts.